Blood Collection Staff - Customer Service
Company: American Red Cross
Location: Washington
Posted on: May 6, 2024
Job Description:
Please use Google Chrome or Mozilla Firefox when accessing
Candidate Home.By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network?Join us-Where your Career is a Force
for Good!Job Description:We provide Paid-Training - no prior
medical experience required!Candidate must reside in one of the
following locations in DC, Maryland or Virginia to be considered:
Washington, DC; Southern Maryland/Prince George County; Alexandria,
VA.Why Choose Us?As one of the nation's premier humanitarian
organizations, the American Red Cross is dedicated to helping
people in need throughout the United States and, in association
with other Red Cross networks, throughout the world. When you join
our team,you have a direct impact on a meaningful mission, and you
can help save lives every day.If you share our passion for helping
people, join us in this excellent career opportunity.Work where
your career is a force for good.We are committed to the diversity
of our workforce and to delivering our programs and services in a
culturally competent manner reflecting the communities we serve.Our
work environment is collaborative, respectful, and inclusive with a
focus on building allyship and a culture of belongingthat empowers
all team members.Come to learn, grow, and succeed while sharing
your passion for making a difference.The Red Cross supports a
variety of cultural and community resource groups for employees and
volunteers. From the Ability Network, our Asian American & Pacific
Islander Resource Group, the Latino Resource Group, and Red Cross
PRIDE, tothe Umoja African American Resource Group, our Veterans+
Resource Group, and the Women's Resource Group, these networks
provide connections, mentoring and help give voice to important
concerns and opinions.At the American Red Cross, your uniqueness
can shine!WHAT YOU NEED TO KNOW (Job Overview):When you join
ourteamyou will be utilizing your healthcare and/or customer
service skills to assist with every step of the blood collection
process. This includes collaborating with your team to transport
and setup equipment at the collection sites in local communities,
creating a welcoming and comfortable environment for volunteer
donors, and following all safety procedures while collecting
lifesaving blood donations that are delivered to hospitals.The Red
Cross offers paid phlebotomy training with the ability to grow your
healthcare skills and career within the nation's top humanitarian
organization. To learn more about being a phlebotomist and the
impact you can make in this position, watch this short video:WHERE
YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
- Take the time to personally connect with donors - listen to
their stories and help them understand how impactful their donation
is.
- Collaborate with your teammates to create a welcoming and
friendly environment so our volunteer donors feel comfortable
coming back again and again.
- Be detailed oriented all day, every day. This ensures that the
blood you collect meets goals, regulatory requirements and can be
safelytransfused
- May drive Red Cross vehicles and you will work with the team to
setup and tear down equipment at the donation sites.Position may
require minimum height of 60 inches to ensure the ability to safely
operate Red Cross vehicles.Standard Schedule (Fairfax, Virginia):
- Variable hours Monday-Saturday with two days off
- To best meet the needs of our donors and community, staff work
a variable schedule which may include early mornings, late nights,
weekends, and holidays. Overnight travel may be required in some
locations.
- Schedule is provided two to three weeks inadvancePay
Information:
- Starting rate $17.48/hrWHAT YOU NEED TO SUCCEED (Minimum
Qualifications):
- High school diploma or equivalent required
- Customer service experience and effective verbal communication
skills arerequired
- A current, valid driver's license with good driving record is
required.
- Physical requirements may include the ability to lift, push or
pull heavy weights up and down ramps and stairs, good manual
dexterity, the ability to sit or stand for long periods of time and
adapt to long, irregular hours and frequent schedule changes is
required.Position may require minimum height of 60 inches to ensure
the ability to safely operate Red Cross vehicles.
- At the American Red Cross, we conduct many mobile blood drives
at businesses, schools, and many other locations. All staff work as
a team to setup and tear down the equipment required to conduct a
mobile blood drive.
- Basic computer skills are required. Must be proficient with
Microsoft office applications.WHAT WILL GIVE YOU THE COMPETITIVE
EDGE (Preferred Qualifications):
- Prior healthcare or phlebotomy experience (CNA, MA, EMT,
etc.)
- Prior leadership experienceBENEFITS FOR YOU:We take care of
you, while you take care of others. As a mission-based
organization, we believe our team needs great support to do great
work. Our comprehensive benefits help you in balancing home and
work. With our resources and perks, you have amazing possibilities
at the American Red Cross to advance the learn.
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO:Starting at 15 days a year; based on FLSA status
andtenure
- Holidays:11 paid holidays comprised of six core holidays and
five floating holidays
- 401K with match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognitionApply now! Joining our team will
provide you with the opportunity to make a difference every day.The
American Red Cross is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to sex, gender identity, sexual
orientation, race, color, religion, national origin, disability,
protected veteran status, age, or any other characteristic
protected by law.Interested in Volunteering?Life's emergencies
don't stop, and neither do American Red Cross volunteers, who
represent more than 90 percent of our workforce to help prevent and
alleviate human suffering. You can make a difference by
volunteering in a position that appeals to you and allows you to
use your unique skills and talents. The Red Cross relies on
generous volunteers who give their time and talent to help fulfill
our lifesaving mission.Visit redcross.org/volunteertoday to learn
more, including our most-needed volunteer positions.To view the
EEOC Summary of Rights, click here: Summary of Rights
Keywords: American Red Cross, Olney , Blood Collection Staff - Customer Service, Accounting, Auditing , Washington, Maryland
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