EPX Risk Leader - Enterprise Services Risk Office (ES Risk)
Company: Capital One
Location: Bethesda
Posted on: April 24, 2024
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Job Description:
Center 3 (19075), United States of America, McLean, VirginiaEPX
Risk Leader - Enterprise Services Risk Office (ES Risk) We are
hiring! The Enterprise Services Business Risk Office provides risk
management support to several lines of business including: Tech,
Enterprise Product & Experience, Brand, Enterprise Supplier
Management, Capital One Ventures, External Affairs, and Capital One
Software (C1S). As the risk team for Enterprise Product and
Experience (EPX), we are on the cutting edge of risk management and
provide support for new and emerging technologies as well as
critical business strategies. Capital One has taken a bold journey
to build a technology company, while operating in a complex, highly
regulated business. This role supports Capital One Enterprise
Product andExperience (EPX). This group is responsible for some of
Capital One's most impactful and strategic work including the
Capital One mobile app, enterprise identity services, all our
associate tools (eg slack, zoom, etc) and much more. The team is
always thinking about game changing products and experiences to
benefit the company, and as their risk partner- you are a central
player in all the excitement. As a Senior ManagerRisk Guide Leader
supporting EPX, you will partner with colleagues across product,
design, tech and other risk teams to deliver results that have a
direct impact on internal and external customer experience and
implement risk solutions to ensure Capital One's continued
stability and success. Responsibilities require partnering with a
broad set of leaders and stakeholders to identify existing and
potential emerging risks in an open, collaborative environment
where new ideas and solutions are both welcomed and rewarded. The
successful candidate will have knowledge of process management
strategies, risk methodologies and ability to build relationships
with business and risk partners. The ability to think from a
'customer back' perspective is also critical. Leaders in risk
management at Capital One are highly motivated professionals with
excellent organizational, leadership and communication skills. They
have a high level of exposure across lines of business and the
opportunity to work with Executives to create and implement
innovative solutions to identify and mitigate potential risks to
Capital One. Responsibilities: Partner with EPX and leverage a
trusted advisor model to support business initiatives, issue
management, process improvement, control testing and related risk
assessment activities Develop a deep understanding of business
strategies, products, services, and risk profile Implement process
improvements: process certification framework, process hierarchy
change management, change control, and risk reporting Oversee,
review and manage Enterprise process hierarchy (L1/L2 processes)
Ensure independent escalation of risk management gaps, issues, and
concerns, including emerging risks and regulatory focus areas
Consult on Risks across the first line of defense business partners
providing advice and guidance as needed Participate in processes
criticality assessments and process level assessments Manage
multiple tasks independently to meet deadlines Communicate complex
ideas concisely and convincingly, adjust communication to the
audience and comfortable with presenting to executive leadership.
Collaborative, values diverse perspectives and seeks insights from
others. Brings energy to the group and rallies them around a common
goal. Basic Qualifications: High school diploma or equivalent At
least 3 years of experience in Risk Management At least 3 years of
experience supporting internal business clients At least 3 years of
experience in project, process, or program management Preferred
Qualifications: Bachelor's Degree or military experience 5+ years
experience in Risk Management 5+ years of experience in Change or
Process Management Risk Certifications (CRCM, CAMS, CIPP, ABA Risk
Management Certification) Business Process Management
certification, Lean or Green Belt Certification Strong
communication skills with various stakeholders with proven ability
to drive results --- At this time, Capital One will not sponsor a
new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set
of health, financial and other benefits that support your total
well-being. Learn more at the Capital One Careers website.
Eligibility varies based on full or part-time status, exempt or
non-exempt status, and management level. This role is expected to
accept applications for a minimum of 5 business days.No agencies
please. Capital One is an equal opportunity employer committed to
diversity and inclusion in the workplace. All qualified applicants
will receive consideration for employment without regard to sex
(including pregnancy, childbirth or related medical conditions),
race, color, age, national origin, religion, disability, genetic
information, marital status, sexual orientation, gender identity,
gender reassignment, citizenship, immigration status, protected
veteran status, or any other basis prohibited under applicable
federal, state or local law. Capital One promotes a drug-free
workplace. Capital One will consider for employment qualified
applicants with a criminal history in a manner consistent with the
requirements of applicable laws regarding criminal background
inquiries, including, to the extent applicable, Article 23-A of the
New York Correction Law; San Francisco, California Police Code
Article 49, Sections 4901-4920; New York City's Fair Chance Act;
Philadelphia's Fair Criminal Records Screening Act; and other
applicable federal, state, and local laws and regulations regarding
criminal background inquiries.If you have visited our website in
search of information on employment opportunities or to apply for a
position, and you require an accommodation, please contact Capital
One Recruiting at 1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations. For technical
support or questions about Capital One's recruiting process, please
send an email to Careers@capitalone.com Capital One does not
provide, endorse nor guarantee and is not liable for third-party
products, services, educational tools or other information
available through this site. Capital One Financial is made up of
several different entities. Please note that any position posted in
Canada is for Capital One Canada, any position posted in the United
Kingdom is for Capital One Europe and any position posted in the
Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Keywords: Capital One, Olney , EPX Risk Leader - Enterprise Services Risk Office (ES Risk), Administration, Clerical , Bethesda, Maryland
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