Patient Services Coordinator - Centreville Office
Company: Fairfax Family Practice Centers PC
Location: Centreville
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: Fairfax Family
Practice Centers (FFPC) is seeking Patient Services Coordinators to
join our team. The administrative support team members are a
crucial part of our healthcare organization. Fairfax Family
Practice Centers is an independent family medical practice,
established over 50 years ago. With nine offices in Fairfax,
Loudoun, and Prince William Counties and a dedicated team of
primary care providers and staff, we have a rich history of
providing exceptional patient-centered medical care to our
community. Our Patient Services Coordinators perform a variety of
administrative activities to assist the medical team, patients, and
staff. This is an excellent opportunity to build strong, lasting
patient relationships while working in a supportive and
well-structured practice environment. Requirements:
Responsibilities and Duties: Performs scheduling duties such as
verifying patient information, scheduling appointments for
patients, and requesting appropriate insurance information from
patients to determine insurance eligibility. Prepares and maintains
patient information such as organizing lab results, reports, etc.,
reviews medical records and information requests, completes
requests for information as needed, and responds to requests
regarding the release of medical information. Performs reception
duties such as greeting patients, answering phones, providing
accurate and pertinent information to callers, and directing
messages to appropriate team members. Performs routine office-based
patient account responsibilities such as collecting patient portion
of coinsurance or copayments, checking patients out by reviewing
patient encounter information and calculating/collecting
appropriate payment, reconciling daily cash and charges, and
following up with patients on unpaid balances. Performs
administrative office tasks such as opening/closing the office in
accordance with policy, conducting inventory and maintaining
supplies, assisting with special projects such as mass mailing and
data entry, photocopying, scanning, and faxing documents as
requested, and maintaining the office to ensure a clean,
professional appearance. Basic Skills and Competencies: Knowledge
of basic accounting and medical office procedures. Maintains
positive interactions with patients under stressful conditions.
Able to examine documents for completeness and accuracy.
Communicates clearly and professionally. Work effectively and
professionally with co-workers. Maintains patient confidentiality.
Possesses time management and organizational skills. Possesses
appropriate knowledge of medical terminology. Adheres to corporate
and office-specific policies and procedures. Demonstrates the
ability to prioritize tasks efficiently. Ability to understand and
comply with all HIPAA, OSHA, and safety guidelines. Computer
Skills: Demonstrates the ability to learn specific job-related
software applications and other company-supported computer
applications. Has experience with EMR applications. Demonstrates
knowledge of and experience using Microsoft Office Products. Is
proficient in basic computer skills, including email, web browsing,
and online communication tools. Minimum Qualifications: Education:
High school diploma or equivalent. Experience: Preferred one year
of business office experience, preferably in a medical office
practice. Experience in primary care practice preferred.
Keywords: Fairfax Family Practice Centers PC, Olney , Patient Services Coordinator - Centreville Office, Administration, Clerical , Centreville, Maryland
