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Sr. Manager System Retail and Marketing

Company: Sodexo
Location: Olney
Posted on: May 8, 2022

Job Description:

Unit Description:Sodexo is seeking a Senior Retail Marketing Manager for Medstar Hospital Systems. You will need to travel to locations in the regions of Washington, DC and Baltimore, MD.
MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar is recognized regionally and nationally for excellence in medical care. MedStar Health's patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service.

The successful candidate will:


  • support all retail operations such as cafeteria, gift shops, catering and help drive sales in these areas;
  • motivate, coach, mentor and develop frontline (hourly-paid) staff;
  • provide stellar customer services;
  • oversee cash handing processes, and POS programming and maintenance;
  • ensure company food and physical safety programs and standards are followed;
  • work collaboratively with culinary team on menu planning, implementation;
  • conduct retail brand standard audits (in-house and national brands);
  • maintain integrity of retail branded concept standards (national and in-house brands);
  • manage the opening and closing the operation as well daily retail food service operations;
  • ensure all needed signage (including digital) is in place;
  • manage vendor relationships and compliance; and/or
  • maintain all product merchandising, marketing and ordering standards are in place.
    Is this opportunity right for you? We are looking for candidates who have:
    • have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
    • possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
    • exhibit flexibility to take on additional responsibilities as needed; and/or
    • demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.
      Learn more about MedStar Health at https://www.medstarhealth.org/
      Learn more about Sodexo's Benefits

      Not the job for you?
      At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

      Working for Sodexo:
      How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
      Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
      Position Summary:Serves as a subject matter expert for the Division relating to standards and practices for food production, delivery and culinary services. Typically aligned with a Senior Vice President or Vice President and supports that geography.Key Duties
      • Ensures compliance with the Joint Commission on Accreditation of standards and other regulatory requirements, as well as with Sodexo's templates and standards for customer service. Provide expert advice and guidance relating to standards and practices for food production, delivery, inventory management, and culinary services. Provide operational support to existing and prospective client accounts.
        • Support a Division with deployment of account business plans to enhance customer service, facility layout and design, account profitability and retention, and client and customer satisfaction. Provide initial design consulting and conceptual design services to internal and external clients. Support the implementation of new unit openings, including the development and administration of training plans.
        • Supports the sales process by assisting with operations and costing analyses, and by providing technical support in the development of service proposals. Ensure that area meets specific targets for reduction of food cost through implementation of food production systems and purchasing compliance.Ensure that area meets specific targets for implementation of purchasing/product compliance and product rationalization.
          • Lead the installation of the Food Management Process.Train others following the installation of the Food Management Process to reinforce new management behaviors. Communicate the Division's retail strategy and provide input to area leadership on its implementation within a region. Conduct unit operational assessments and financial analyses. Visit and inspect current accounts, providing objective feedback based on operational standards and ensure contractual and regulatory compliance. Recommends changes in operations based on standards, identify appropriate resources, and assist in implementation plans. Conduct inspection tours of facilities to provide information needed to develop a proposal for prospective clients.
            Qualifications & Requirements:Basic Education Requirement - Bachelor's Degree or equivalent experienceBasic Management Experience - 5 yearsBasic Functional Experience - 3 years of experience in operations

            Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo, Olney , Sr. Manager System Retail and Marketing, Advertising , Olney, Maryland

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