Assistant Store Manager

Company: Hispanic Alliance for Career Enhancement
Location: Bowie
Posted on: May 24, 2025

Job Description:

Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores and a strong record of success and growth. Our focus is to offer customers high-quality brands and on-trend merchandise at extraordinary savings, creating a fun treasure hunt experience.As part of our team, you will experience:

• Success: Our team pursues excellence while learning and evolving.
• Career growth: We develop industry-leading talent because Ross grows when our people grow.
• Teamwork: We work together to solve problems and find the right solutions.
• Diversity, Equality & Inclusion: We celebrate backgrounds, identities, and ideas, believing our differences make us stronger and striving to be a positive community force.Our corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to an inclusive work environment and continuous learning opportunities.General PurposeResponsible for managing and supervising all areas assigned by the Store Manager, following policies regarding customers, associates, and merchandising. Responsible for learning all store operations. In the absence of the Store Manager, the Assistant Manager leads the store to ensure standards and best practices are met.Essential FunctionsGeneral Operating Requirements:
  • Leads all company best practices and maximizes productivity.
  • Assists in analyzing store reports for expenses and performance.
  • Communicates variances to standards to the Store Manager.
  • Ensures proper scheduling and compliance with regulations.
  • Oversees cleaning tasks, including restrooms.
  • Handles special assignments and payroll administration.Organizational Development:
    • Assists in recruiting, hiring, training, and developing associates.
    • Ensures policy compliance and addresses associate relations issues.Expense Control:
      • Monitors expenditures and controls payroll hours.Maintaining a Safe & Secure Environment:
        • Practices safe behaviors and understands emergency procedures.
        • Ensures safety policies are followed.Customer Service:
          • Provides respectful, courteous, and professional service.
          • Supervises and coaches associates in customer service and merchandise presentation.Personal and Store Brand:
            • Represents the company brand and maintains a professional appearance.
            • Ensures a clean, organized, and easy-to-shop environment.Merchandise Processing and In-Store Marketing:
              • Ensures merchandise recovery, sizing, and markdowns meet standards.
              • Organizes merchandise according to guidelines.Loss Prevention:
                • Trains associates on loss prevention and store security.
                • Safeguards confidential information and merchandise.
                • Leads inventory processes and monitors policies.Competencies
                  • Manages Work Processes
                  • Business Acumen
                  • Plans, Prioritizes & Aligns
                  • Builds Talent
                  • Collaborates
                  • Leading by Example
                  • Communicates Effectively
                  • Ensures Accountability & ExecutionQualifications and Skills
                    • At least two years of store or assistant manager experience in retail.
                    • Ability to motivate, supervise, and communicate positively.
                    • Multitasking, prioritization, and independent judgment skills.
                    • High-quality customer service skills.
                    • Fluency in English.
                    • Availability to work evenings and weekends.
                    • Basic math skills used in retail.Physical Requirements/ADA
                      • Ability to use store equipment and spend time standing and moving.
                      • Ability to lift over 25 lbs and perform physical tasks.Supervisory Responsibilities
                        • Direct supervision of all non-exempt associates.DisclaimerThis job description summarizes primary duties and is subject to change. Ross is an equal opportunity employer, committed to diversity and compliance with applicable laws.Compensation and BenefitsThe pay range is $18.50 - $21.31, depending on experience and location. Benefits include insurance, discounts, retirement plans, paid time off, holidays, and performance bonuses for eligible roles.
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Keywords: Hispanic Alliance for Career Enhancement, Olney , Assistant Store Manager, Executive , Bowie, Maryland