Director of Data Center-Operations

Company: Centerline
Location: Alexandria
Posted on: May 27, 2025

Job Description:

OverviewJob SummaryThe Director Operations - Data Center ServicesThe Director of Operations - Data Center Services will play a key leadership role in ensuring the successful delivery of complex infrastructure projects within the data center environment. This position requires strong operational acumen, leadership, and technical expertise in managing mission-critical infrastructure, including power, space, frame & environmental control, and ISP/OSP copper & fiber installation and maintenance. The ideal candidate will have deep experience in Critical Infrastructure/Data Center construction, maintenance, and service delivery, and will be responsible for ensuring operational excellence across multiple functions.This role will focus on developing and maintaining efficient operational workflows, overseeing project execution, managing cross-functional teams, and ensuring that client expectations are met with high-quality and timely deliverables. The Director of Operations will serve as the key liaison between internal teams and external stakeholders, ensuring the alignment of Centerline's operational capabilities with client needs.What Will You DoKey Responsibilities:

• Collaborate with the Chief Commercial Officer and executive team to establish operational goals, KPIs, and performance benchmarks for service delivery.
• Lead and manage day-to-day operational functions of Data Center infrastructure projects across multiple locations and teams.
• Ensure consistent execution of installation and maintenance services for critical infrastructure including power, space planning, environmental control, and fiber (ISP/OSP) systems.
• Develop and maintain operational processes, procedures, and best practices to drive efficiency, safety, and quality assurance.
• Oversee project lifecycle management from planning and resourcing through execution and closeout.
• Coordinate with estimating, engineering, and field teams to develop technical scopes of work and ensure timely, cost-effective execution.
• Ensure adherence to project budgets, schedules, and quality standards.
• Utilize Salesforce or similar CRM/project management platforms to track and manage operational pipeline and project milestones.
• Provide high-level client support and issue resolution throughout the service delivery lifecycle.
• Partner with business development and account teams to support operational feasibility assessments and cross-functional planning.
• Lead and mentor a diverse team of operations managers, project managers, field staff, and support personnel.
• Continuously evaluate tools, systems, and technologies to improve service delivery and operational performance.What You Will NeedQualifications:
  • 5-10 years of experience in data center infrastructure operations, project management, or construction management.
  • Deep technical and operational knowledge of data center systems and critical infrastructure.
  • Demonstrated experience managing complex infrastructure projects with large-scale clients in the data center industry.
  • Strong organizational and leadership skills with the ability to manage multiple priorities.
  • Ability to develop scopes of work and collaborate cross-functionally with estimating, sales, and field teams.
  • Proficiency in operational tools such as Salesforce, project scheduling tools, and reporting dashboards.
  • Strong written and verbal communication skills.
  • Proven ability to lead high-performing teams and deliver results under tight deadlines.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee may be required to walk long distances, climb, balance, stoop, kneel, crouch or crawl. The employee may drive for extended periods of time. The employee must also occasionally lift and move up to 25 pounds.Supervisory Responsibility:The VP will manage all employees of their department and is responsible for the performance management and hiring of the employees within that department.Position Type/Expected Hours of Work
    • This is full-time exempt position.
    • Days of work are Monday through Friday.
    • Some evenings/weekends will be required.Travel
      • Nationwide travel to other markets as needed (up to 50%)
      • Must possess a valid driver's license and be insurable under the company insurance policy.The pay range for this position is 150,000-175,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience (in addition to medical, financial, and/or other benefits, dependent on the position offered). This information is provided per the California Equal Pay Act. Base pay information is based on the market location.AAP/EEO Statement:Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Who We AreAt Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects.With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey.We look for team members who demonstrate our core values: Safety, Collaboration, Reliability, Integrity, Passion, and Technology. This S.C.R.I.P.T. is key to our team's success, allowing everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan with employer match, referral bonuses, and generous PTO.Join us today. Together, we're building a better network.
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Keywords: Centerline, Olney , Director of Data Center-Operations, Executive , Alexandria, Maryland