Company: MEDSTAR HEALTH
Posted on: January 9, 2022
Performs clinical and administrative
duties in an ambulatory setting under the supervision of a
physician. Duties may include venipuncture, medication and vaccine
administration, documentation of vital signs, and assisting
providers with patient exams. Position may float to other
sites/locations within the system.Minimum Qualifications
- High school graduation or equivalent; completion of an
accredited Medical Assistant program preferred.Experience
- 6 months experience working in an ambulatory care medical
office or equivalent required. For Cardiology offices only: 6
months experience working in an ambulatory care medical office or
equivalent required, or Bachelor's degree in Exercise
Physiology/Science or related major OR successful completion of a
Cardiac Technician course; experience working with electronic
medical records preferred.License/Certification/Registration
- CMA (Certified Medical Assistant) by American Association of
Medical Assistants, or RMA (Registered Medical Assistant) through
American Medical Technologists or equivalent required within 6
months of hire; CPR certification.Knowledge, Skills & Abilities
- Clinical competency as verified. Excellent customer
service/patient interaction skills. Basic computer skills
preferred.Primary Duties and Responsibilities
- Assists provider with patient preparation for examination,
minor office procedures and with the examination and education of
patients. Supports other members of the clinical team, assuring
optimal patient flow; manages variable and unpredictable patient
volume throughout the work day. Provides clerical support and
serves as backup for the Patient Services Coordinator or other team
members as needed.
- Participates in daily team huddles to review and prepare for
scheduled patient visits. Screens all patients, regardless of visit
type, for preventative care needs, ongoing support, barriers to
care, safety concerns, and potential fall risk. Conducts
surveillance for transitions of care, emergent care, or follow up
tasks such as retrieval of documents associated with
referrals/testing, Conducts motivational interviews that include
screening and/or coaching on disease management ability, motivation
to change, learning care needs, community outreach needs.
Identifies potential behavioral health needs of patients using
appropriate screening tools and notifies provider of findings.
- As part of a High Reliability Organization, reports actual and
potential problems concerning patients, families and associates
using established reporting protocols for MedStar Health and/or
- Ensures ongoing compliance with regulatory and quality/safety
standards by maintaining and auditing temperature logs, ensuring
medication supplies are current/ unexpired , checking and maintain
emergency equipment and all related tasks.
- Participates in population management activities including an
awareness of the populations they serve and engages the patient in
self management support, goal setting, pre-visit planning, and the
capturing of information that leads to health care improvement
- Performs selected patient and laboratory testing consistent
with the scope of the practice, including but not limited to
pregnancy testing, urinalysis, microbiology (streptococcal testing
and cultures), tuberculosis skin testing, electrocardiography,
pulmonary function tests, and vision and hearing testing (dependent
upon provider and site requirements). Removes sutures/staples after
the provider has examined the patient and written the appropriate
- Documents clinically related activities accurately in the
patient's medical record; performs required patient follow-up: to
include pap smears, Pb levels, HIV, mammograms, and STD's. Collects
and processes specimens, completes requisitions, and documents in
log book or other applicable forms/records.
- Provides escort for patients and assists with patient discharge
activities. Provides chaperoning for patients per policy.
- Fulfills infection prevention and environmental
responsibilities as assigned, which many include: Light cleaning
during clinic hours and cleaning of equipment. Updates appropriate
records of scheduled equipment maintenance, and manages drug and
medical supply inventories.
- Provides telephone screening services to gather information
from patients, determine appropriate disposition and document per
established telephone screening protocols.
- Under onsite provider supervision may insert intravenous
catheter for physician initiated IV fluid therapy or administration
of intravenous medications. Under direct onsite physician
supervision, may insert, remove and monitor foley catheter for
procedures and prepare and administer oral drugs and injections
limited to intradermal, subcutaneous, and intramuscular.
- Utilizes the EMR to propose patient medication refills for
provider approval. Completes requisitions for tests (if
applicable). Contacts insurance companies for Pre-authorizations
for patient medications and specialty referrals including insurance
- Ability to float to other sites/locations within the system to
be able to perform all duties at multiple entities.
- Attends all scheduled meetings including, but not limited to,
regular staff meetings and training classes for safety, infection
control, OSHA, CLIA, CPR and others as required.
- Demonstrates behavior consistent with MedStar Health mission,
vision, goals, objectives and patient care philosophy.
- Contributes to the achievement of established department goals
and objectives and adheres to department policies, procedures,
quality standards, and safety standards. Complies with governmental
and accreditation regulations.
- Performs other duties as assigned.About MedStar Health
MedStar Health is dedicated to providing the highest quality care
for people in Maryland and the Washington, D.C., region, while
advancing the practice of medicine through education, innovation
and research. Our 30,000 associates and 5,400 affiliated physicians
work in a variety of settings across our health system, including
10 hospitals and more than 300 community-based locations, the
largest visiting nurse association in the region, and highly
respected institutes dedicated to research and innovation. As the
medical education and clinical partner of Georgetown University for
more than 20 years, MedStar is dedicated not only to teaching the
next generation of doctors, but also to the continuing education
and professional development of our whole team. MedStar Health
offers diverse opportunities for career advancement and personal
Keywords: MEDSTAR HEALTH, Olney , Medical Assistant, Healthcare , Olney, Maryland
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