Transportation Supervisor
Company: gategroup
Location: Arlington
Posted on: June 16, 2026
Job Description:
We're looking for motivated, engaged people to help make
everyone's journeys better.
The position is responsible for supervising employees (drivers and
driver assistants) that coordinate services between the kitchen and
drivers and controls activities on the dock. Annual Hiring
Range/Hourly Rate:
Benefits
- Paid time off
- 401k, with company match
- Company sponsored life insurance
- Medical, dental, vision plans
- Voluntary short-term/long-term disability insurance
- Voluntary life, accident, and hospital plans
- Employee Assistance Program
- Commuter benefits
- Employee Discounts
- Weekly pay for union employees
- Free hot healthy meals for unit operations roles
Main Duties and Responsibilities:
- Ensures quality production standards are maintained for all
accounts
- Responsible for obtaining control sheets and making assignments
for team drivers to flights daily
- Checks dock area to ensure that employees have required
equipment and that trucks leave according to scheduled dock
departure
- Checks that all teams are catering correct aircraft and
flights
- Ensures that all employees are in compliance with safety
procedures and Airport Transport Authority badging
requirements
- Works with management staff to improve performance of the
unit
- Assists teams with late flights and equipment changes
- Responsible for getting information from airlines on service
requirements and updates
- Maintains radio contact with Operations Manager, meal planer
and leads during operation
- Conducts regular checks of the kitchen to ensure no equipment
was left behind after flights leave the kitchen
- Responsible for security and proper transportation of galleys
and maintaining cleanliness of vehicles
- Responsible for safety, quality and compliance with customer
specifications and regulatory requirements and company policies and
procedures.
- Ensures specifications, airline diagrams, and other standards
are accurate according to the airline specifications.
- Ensures that all products are coded according to Gate Gourmet
procedures.
- Works with maintenance staff to ensure preventive maintenance
of machinery and fleet according to schedules, reports maintenance
and repair issues in timely manner.
- Maintains Company policies and procedures as well as
specification books for airline customers
- Maintains all financial goals related to material,
productivity, overtime, and labor goals
- Prepares management reports (ex. attendance, HAACCP and labor)
as required.
- Responsible for supervising drivers and driver assistants
- Responsible for performance evaluation, coaching, counseling
and preparing corrective action for employees and liaises
appropriately with HR and other support functions.
- Manages work flow balancing the division of responsibilities
amongst employees on each shift including assignment of
responsibilities and workstations.
- Manages daily manpower planning including assignment of
responsibilities and workstations.
- Determines when and whether to call employees in to cover
staffing needs (ex. sick calls, vacation relief, medical leaves,
volume changes, etc.)
- In conjunction with department leaders determines number of
employees needed by shift
- Ensures compliance with company Wage & Hour policy, including
ensuring employees get the rest & meal breaks and ensuring company
processes are followed.
- Trains and monitors employees on proper work procedures to
ensure maximum productivity with minimum labor and food
expenses.
- Monitors daily manpower planning and schedules employees.
- Responsible for employee retention and reducing employee
turnover.
- Responsible for coaching, counseling and preparing corrective
actions for employees in compliance with the applicable
union/collective bargaining agreement(s).
- Reviews and ensures employees in chain of command are in
correct cost centers and correct job titles.
- Reviews and ensures union represented employees' pay rates are
correct based on wage scales and seniority.
- (note: this should only apply to OP73 and OP78) Ensures
employees complete all company required training including but not
limited to ServSafe
- Compliance with all company required policies, procedures and
processes including but not limited to required training
Qualifications
Education:
- High School Diploma or GED required.
- Associates degree preferred.
Work Experience:
- 2+ years supervisory experience working in a high volume,
manufacturing, food production, and restaurant or catering
environment or equivalent experience in the related field
preferred
Technical Skills: (Certification, Licenses and Registration)
- Must have strong and effective leadership skills, and the
ability to successfully manage a staff of 30+ hourly
employees.
- Current or previous labor relations experience is a plus, but
not required.
- Candidate must be comfortable with all levels of employees and
have the ability to drive positive program change.
- Ability to train others required.
- Must have the ability to give negative and positive feedback to
employees on a daily basis.
- Excellent time management skills required. Ability to handle
multiple tasks without losing focus on priorities.
- Strong organizational, analytical, communication and leadership
skills required.
- Must be innovative and have the ability to make changes to the
operation as needed to further improve the work environment and
unit performance.
- Basic computer skills with working knowledge of Microsoft
Office products required.
- Ability to obtain ServSafe Certification required.
- ServSafe Certified preferred
Language / Communication Skills:
- Expresses oneself clearly and effectively when speaking and
writing to individuals and groups; listening attentively and
insuring communication is understood by all parties involved
- Bi-lingual in English and Spanish/Chinese Mandarin/
Vietnamese/Hindi/Polish a plus.
Job Dimensions
Geographic Responsibility: USA
Type of Employment: Full-Time
Travel %: No
Exemption Classification: Exempt
Internal Relationships: TBD
External Relationships: TBD
Work Environment / Requirements of the Job: Normal work
environment
Budget / Revenue Responsibility: USD
Organization Structure
Direct Line Manager (Title): Manager, Ops, Transport
Dotted Line Manager (Title, if applicable): N/A
Number of Direct Reports: Up to 80, average of 16 (union
employees, Asst, Ops, Meal Bank)
Number of Dotted Line Reports: N/A
Estimated Total Size of Team: Up to 80
Gate Group Competencies Required to be Successful in the
Job:
- Thinking - Information Search and analysis & problem
resolution skills
- Engaging - Understanding others, Team Leadership and
Developing People
- Inspiring - Influencing and building relationships,
Motivating and Inspiring, Communicating effectively
- Achieving - Delivering business results under pressure,
Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the
Position
Employees at gategroup are expected to live our Values of
Excellence, Integrity, Passion and Accountability. To demonstrate
these Values, we expect to observe the following from everyone:
- We treat each other with respect and we act with
integrity
- We communicate and keep each other informed
- We put our heads together to problem solve and deliver
excellence as a team
- We have passion for our work and we pay attention to the
little details
- We foster an environment of accountability , take
responsibility for our actions and learn from our mistakes
- We do what we say we will do, when we say we are going to do
it
- We care about our coworkers, always taking an opportunity to
make someone's day better
The above statements are intended to describe the general nature
and level of work being performed by the individual(s) assigned to
this position. They are not intended to be an exhaustive list of
all duties, responsibilities, and skills required. Management
reserves the right to modify, add, or remove duties and to assign
other duties as necessary. In addition, reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions of this position.
gategroup is an equal opportunity employer committed to workforce
diversity. All qualified applicants will receive consideration for
employment and will not be discriminated against on the basis of
race, color, religion, sex, sexual orientation, gender identity,
national origin, veteran status, disability status or other
category under applicable law.
For further information regarding Equal Employment Opportunity,
copy and paste the following URL into your web browser:
We anticipate that this job will close on:
06/30/2026
For California Residents, please clic k here to view our
California privacy notice.
. click apply for full job details
Keywords: gategroup, Olney , Transportation Supervisor, Logistics, Transportation & Drivers , Arlington, Maryland
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