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AMHC Case Manager

Company: Medstar Research Institute
Location: Olney
Posted on: May 3, 2021

Job Description:

POSITION PURPOSE This position has primary responsibility for the effective and timely transition/ transfer/discharge of AMHC intensive level of care patients and families.# The AMHC Case Manager works directly with patients (ages 13 years or older) and other clinical staff members to effectively coordinate quality aftercare services in the AMHC intermediate level of care and other community services. ESSENTIAL FUNCTIONS AND BASIC DUTIES Coordination: Coordinates patient movement through the AMHC system and arranges additional services in the community as appropriate. Oversees patients# transfers/transition to other levels of care and discharge. Interacts directly with intensive level patients and family to facilitate the effective transition of patients to other AMHC levels of care and/or other community resources/care providers. Manages the coordination of care for most complex cases, including patients 65 years and older, medically complex cases and adolescents. Plans for patient discharge including their transfer/transition to other service lines or treatment facilities. Identifies discharge planning options and anticipates patient/families needs prior to discharge. Makes all necessary arrangement, contacts and makes placement prior to discharge. Acts as a liaison between patients/families, other healthcare providers, agencies and payors. Communicates and consults with clinical and utilization review staff. Documentation is accurate and thorough. Team:# Acts as a departmental and hospital resource through informal leadership and technical expertise. Coaches and/or mentors co-workers Development: Participates with supervisors in identifying learning needs.# When learning needs are identified, participates in training and development activities. Attends hospital sponsored training programs as required by the department. Completes all mandatory requirements, certifications, and licensure within allotted timeframe for completion (CPR, License, PPD, Competencies, Age Specifics, etc.) Organizational knowledge: Works effectively within and between departments. Participates on inter-departmental teams and committees, communicating unit knowledge as appropriate Provides department/unit with information and knowledge acquired during participation with interdepartmental teams and committees. Demonstrates a constructive approach during all interactions with staff, supervisors, and managers both inside and outside the unit. Department/Unit Specific Functions and Duties Meets with patients and families to coordinate discharge planning using a supportive psychotherapy approach. QUALIFICATIONS Education: Master#s Degree Certification: Licensed Clinical Professional Counselor (LCPC), Licensed Graduate Professional Counselor (LGPC) or Licensed Clinical Social Worker (LCSW-C) or Licensed Graduate Social Worker (LMSW) (LGSW) Required Knowledge: Ability to read, write, speak, and comprehend English. Basic Computer skills to perform data entry Computerized clinical information systems such as AMHC database, Clinicians View, Chart View HIPAA policies on Confidentiality Experience Required: 1-2 years of Clinical Mental Health/Addiction experience preferred Experience with discharge planning and/or case management

REPORTING RELATIONSHIPS

Position Reports To: Supervisor, Director

Positions Supervised:

_____

POSITION PURPOSE

This position has primary responsibility for the effective and timely transition/ transfer/discharge of AMHC intensive level of care patients and families. The AMHC Case Manager works directly with patients (ages 13 years or older) and other clinical staff members to effectively coordinate quality aftercare services in the AMHC intermediate level of care and other community services.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Coordination: Coordinates patient movement through the AMHC system and arranges additional services in the community as appropriate.
  • Oversees patients' transfers/transition to other levels of care and discharge.
  • Interacts directly with intensive level patients and family to facilitate the effective transition of patients to other AMHC levels of care and/or other community resources/care providers.
  • Manages the coordination of care for most complex cases, including patients 65 years and older, medically complex cases and adolescents.
  • Plans for patient discharge including their transfer/transition to other service lines or treatment facilities.
  • Identifies discharge planning options and anticipates patient/families needs prior to discharge.
  • Makes all necessary arrangement, contacts and makes placement prior to discharge.
  • Acts as a liaison between patients/families, other healthcare providers, agencies and payors.
  • Communicates and consults with clinical and utilization review staff.
  • Documentation is accurate and thorough.

  • Team: Acts as a departmental and hospital resource through informal leadership and technical expertise.
  • Coaches and/or mentors co-workers

  • Development: Participates with supervisors in identifying learning needs.
  • When learning needs are identified, participates in training and development activities.
  • Attends hospital sponsored training programs as required by the department.
  • Completes all mandatory requirements, certifications, and licensure within allotted timeframe for completion (CPR, License, PPD, Competencies, Age Specifics, etc.)

  • Organizational knowledge: Works effectively within and between departments.
  • Participates on inter-departmental teams and committees, communicating unit knowledge as appropriate
  • Provides department/unit with information and knowledge acquired during participation with interdepartmental teams and committees.
  • Demonstrates a constructive approach during all interactions with staff, supervisors, and managers both inside and outside the unit.

  • Department/Unit Specific Functions and Duties
  • Meets with patients and families to coordinate discharge planning using a supportive psychotherapy approach.

QUALIFICATIONS

Education:

  • Master's Degree

Certification:

  • Licensed Clinical Professional Counselor (LCPC), Licensed Graduate Professional Counselor (LGPC) or Licensed Clinical Social Worker (LCSW-C) or Licensed Graduate Social Worker (LMSW) (LGSW)

Required Knowledge:

  • Ability to read, write, speak, and comprehend English.
  • Basic Computer skills to perform data entry
  • Computerized clinical information systems such as AMHC database, Clinicians View, Chart View
  • HIPAA policies on Confidentiality

Experience Required:

  • 1-2 years of Clinical Mental Health/Addiction experience preferred
  • Experience with discharge planning and/or case management

Age Specific:

  • Demonstrates the knowledge and skills necessary to provide the appropriate care for patients in all age groups.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

  • Gross Motor Function of both hands
  • Precise Motor Function (Or Fine Manipulation) of both hands
  • Ability to sit 6-8 hours

WORKING CONDITIONS

  • Body Fluid Exposure: No
  • Occupational Hazards - exposure to physical and variable reactions from patients: In the course of patient's treatment, he/she may encounter a patient who has become aggressive; he/she must follow proper procedures for dealing with this type of instance and know when it is appropriate to call a code.

PROTECTIVE EQUIPMENT (used only as required by setting/environment)

Keywords: Medstar Research Institute, Olney , AMHC Case Manager, Other , Olney, Maryland

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