Security Officer I Unarmed
Company: MedStar Southern Maryland Hospital Center
Posted on: May 3, 2021
Job Summary Ensures a safe environment for our patients, staff
and visitors. Patrols hospital property, responds to calls for
assistance, and reports on conditions, objects or persons which may
impact the security and/or safety of patients, associates,
physicians, visitors, or vendors, and responds according to
established policies, procedures and regulations. Mentors and
trains security staff. Assumes charge role as needed. Security
Officers are essential associates in a 24/7 environment and may be
required to be flexible with scheduling and work "off-shifts." May
obtain and maintain State of Maryland and/or District of Columbia
Metropolitan Police Department Special Police Officer commission to
carry out duties associated with crime control and response,
designated as an Unarmed Security Officer, assigned and deployed
within the hospital consistent with the limitations of the Unarmed
SPO commission from Maryland State Police or District of Columbia
Metropolitan Police Department. Minimum Qualifications
Education/Training HighSchool diploma or equivalent. Bachelor's
degree in related field preferred. Experience 1 year related
security or law enforcement experience; or 1 year of MedStar
service in lieu of security experience.
License/Certification/Registration Valid driver's license.
Commissioned as a Special Police Officer by the State of Maryland
State Police and/or District of Columbia Metropolitan Police
Department preferred. If SPO, must satisfy ongoing training
requirements to maintain SPO commission in Maryland and/or DC.
Basic Certified Healthcare Security Officer (CHSO) certification
from IAHSS preferred. BLS (CPR) certification required within 60
days of start date. Must successfully complete all MedStar initial
training related to violence prevention, de-escalation and crisis
prevention intervention. Knowledge, Skills & Abilities Verbal and
written communication skills. Strong interpersonal skills. Ability
to remain calm and thoughtful during a crisis. Ability to assist in
deescalating situations with strong emotions and conflict. Basic
computer skills preferred. Primary Duties and Responsibilities 1.
Contributes to the achievement of established department goals and
objectives and adheres to department policies, procedures, quality
standards, and safety standards. Complies with governmental and
accreditation regulations. 2. Immediately responds to emergencies
to provide necessary assistance to employees and customers. 3.
Conducts designated security patrols throughout the facility as
directed. May be required to patrol the hospital campus/grounds via
security motor vehicle or bicycle. 4. Monitors security and
appearance of lobbies, waiting areas, elevators, and entrances. 5.
Prepares and submits reports and logs of all incidents,
investigations, and activities. Maintains department records,
reports, and files as required. 6. Proficient in and utilizes
nonviolent crisis intervention and de-escalation techniques to
ensure staff, patients, visitors and all others remain safe, calm
and respected while onsite. 7. Provides assistance for way-finding,
parking, deliveries and other requested information for the
hospital and MedStar affiliates. 8. Responds to security and
medical code calls. Investigates incidents and accidents. Gathers
information and evidence. Notifies appropriate authorities or
superiors and calls for back-up assistance as necessary. 9.
Testifies at legal proceedings, hearings and trials. 10. Works
cross-functionally to ensure safe and secure environments. 11.
Conducts foot security patrols of hospital buildings and grounds,
as required. Observes and monitors conditions, objects, or persons
which might require police action. Controls access to and inspects
packages of those leaving buildings. Reports all safety, security,
and law violations. 12. Collects and secures patient valuables and
lost-and-found articles. 13. Monitors camera surveillance and other
security technology systems as directed. 14. Responds to
circumstances where the exercise of law enforcement authority may
be required. 15. Interacts with visitors and maintains designated
security posts throughout the facility as directed. 16. Ensures
quality outcomes for the security department by communicating with
security staff and the public. 17. Participates in meetings and on
committees and represents the department and hospital in community
outreach efforts. Participates in multi-disciplinary quality and
service improvement teams. 18. Performs other duties as assigned.
About MedStar Health MedStar Health is dedicated to providing the
highest quality care for people in Maryland and the Washington,
D.C., region, while advancing the practice of medicine through
education, innovation and research. Our 30,000 associates and 5,400
affiliated physicians work in a variety of settings across our
health system, including 10 hospitals and more than 300
community-based locations, the largest visiting nurse association
in the region, and highly respected institutes dedicated to
research and innovation. As the medical education and clinical
partner of Georgetown University for more than 20 years, MedStar is
dedicated not only to teaching the next generation of doctors, but
also to the continuing education and professional development of
our whole team. MedStar Health offers diverse opportunities for
career advancement and personal fulfillment.
Keywords: MedStar Southern Maryland Hospital Center, Olney , Security Officer I Unarmed, Other , Olney, Maryland
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