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Medical Office Receptionist

Company: Medstar
Location: Olney
Posted on: May 3, 2021

Job Description:

Job Summary Will be responsible for wide variety of clerical functions, reception, registration, verification of insurance, collection of co-pays, scheduling appointments and follow up, customer service, and answering and screening telephone calls. Will be interacting with all patients, physicians, referring physicians, and visitors to the Medical Office, as well as throughout Montgomery General Hospital and Georgetown Hospital. This position reports directly to the Practice Manager. Minimum Qualifications Education/Training High School Diploma or equivalentExperience Minimum 2 years comparable experience in medical settingPrevious experience with patient registration, scheduling and/or billing softwareKnowledge, Skills & Abilities Ability to effectively communicate with all levels of internal and external customersBasic Computer skills for data entryExperience with medical scheduling or billing databaseTyping speed: 35 wpmHIPAA policies on Confidentiality Primary Duties and Responsibilities Receptionist and Clerical Duties: Greets and receives all incoming patients and visitors to the practice. Greets and receives patient's calls in a prompt, professional and courteous manner.Answers, screens, and responds to all telephone calls.Provides accurate information to patients or visitors and refers non-routine questions to appropriate person or supervisor.Performs daily, weekly and monthly files, including patient filing system.Coordinates with physicians, Montgomery General Hospital and Georgetown Hospital to facilitate best patient flow.Patient Registration and Scheduling: Performs and facilitates all patient registration and scheduling functions for new patients and follow up appointments. Prepares and distributes all necessary registration information to patients for completion.Performs data entry of patient information into systemVerifies accuracy of patient information.Schedules all appointments with physician, in accordance with scheduling guidelines.Schedules and coordinates follow up appointments with physicians and HospitalProvides patient all necessary information for follow up appointments and procedures and treatments.Insurance Verification and Billing: Performs all insurance verification, charging, collection of co-pay and data entry for billing. Collects insurance information and verifies coverage prior to visit.Enters daily chargesVerifies and collects co-pays in accordance with patient insurance coverage patients for procedure efficiently and obtains all necessary information for scheduling as well as coordinates with respective staff members.Collects fee slipsDevelopment: Maintains current knowledge and develops new knowledge. Works with supervisor to identify learning needs and takes actions to address these needs.Attends hospital sponsored training programs as required by the department.Meets all mandatory obligations.Organizational knowledge: Works effectively within and between departments. Participates on inter-departmental teams and committees, communicating unit knowledge as appropriate.Provides department/unit with information and knowledge acquired during participation with interdepartmental teams and committees.Demonstrates a constructive approach during all interactions with staff, supervisors, and managers both inside and outside the unit.Department/Unit Specific Functions and DutiesAbout MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.by Jobble

Keywords: Medstar, Olney , Medical Office Receptionist, Other , Olney, Maryland

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